Caroline qualified as a social worker in 1998. Prior to this she worked in a factory for a leading shirt manufacturer. During this time she also worked for a local charity in her home – town in Northern Ireland – which took children in need away on activity holidays. Caroline then decided to backpack through Europe, Israel, South East Asia Australia New Zealand and America. During her travels Caroline worked in various jobs such as flower picking, making components for cotton picking machines and kitchen and dining room duties while working as a volunteer in a Kibutz.
On qualifying Caroline initially worked in generic adults social work teams both in hospital and the community. In 2003 Caroline made the decision to develop her career to become a manager, undertaking further training to support this. In 2005 she obtained the Certificate in Health and Social Care Management.
Caroline’s interest in the development of sound standards of practice influenced her to completed a Practice Teacher qualification in 2010. This has enabled her to mentor and manage students and further enhance her social work, management and supervisory skills. Recognising that the process of change in health and social care was likely to continue Caroline went on in 2011 to complete a Project Management qualification.
Since qualification as a social worker, Caroline has had a keen interest in safeguarding adults and in working in partnership with health, police, housing and voluntary organisations.
Special Skills and Interests
Chairing adult safeguarding strategy and case conference meetings
Conflict resolution – direct work with service users and their families
Assessments – People with Learning Difficulties, Physical Disabilities, Dementia
Providing second opinion on assessments, care plans and reviews. Legal or other challenges.
Care and Case Management and Reviews
Consultancy to Residential Service Providers
Independent Staff Mentoring and Supervision
Person Centred Planning
Student Social Work Practice Teaching
Self Directed Support and Personal Budgets
Caroline is a committed hands on manager – her style of management is empowering and based on realism and common sense. Her approach to care is to promote a therapeutic and holistic model where the patient/service user is empowered and at the center of the care process. This is quantified by building upon effective working relationships where dignity, honesty and respect are practiced.
Diploma in Social Work and Higher Education (Dip SW) 1998 New College Durham
Certificate in Health and Social Care Management October 2005
Practice Teacher course 2010
Prince 2 Foundation 2011
Safeguarding and Chairing Training
Registration: HCPC Registration 2012
Professional Membership: College Of Social Work
Insurance: Professional Indemnity and Public/Employers Liability Insurance
Enhanced CRB: Dated July 2013