David has had extensive experience as a social worker and team manager; working in both generic and specialist social work teams.
In the early 90s he had the opportunity to become an operational lead in the design, development and implementation of social work, management and financial information systems.
He has since developed business analyst, project management and IT management skills and has applied these, for example, in redesigning business processes, the integration of social care and health systems and in developing new and more efficient ways of working.
In 2005 David branched out to work in interim roles and examples of assignments undertaken during the last ten years are:
- Project managing the development of a systematic approach to contract and commissioning in Buckinghamshire;
- Managing adult social care business system teams & applications in Barnet and Richmond;
- Developing the business case and requirements for a replacement health and social care information system in Barnet;
- Project managing a work stream in Croydon as part of preparation for the Care Act 2014.
Special Skills and Interests
David takes a strategic approach to social care and health and is used to working within a complex and interdependent stakeholder and management context.
He has a “hands on” and problem solving approach in his work.
He has worked with Think Local Act Personal (TLAP) on auditing the information, advice and advocacy offered within a local authority and how it met the requirements of the Care Act. From this work he jointly, with a TLAP consultant, developed a strategy with proposed options for improvement including the need for involving service users and residents.
David is seen as a safe pair of hands able to work alongside staff and get the best from them. He has been used as a bridge between competing interests.
His skills in describing business processes and operational requirements assists in creating specifications for commissioning new services, developing new operating models and the development of business systems.
He understands the inter-dependencies between social care, council and health services and how residents access to advice, information and services needs to be improved.
His most recent role gave him a particular interest in developing effective relationships with and commissioning services from the voluntary and community sector.
David believes that service users, carers and citizens need to be heard and is able to challenge organisations and services that fail to respect that right of access.
He believes that people working within health and social care deserve and require strong support and appropriate resources in order to perform successfully.
David has recently joined the board of Healthwatch Croydon as an unpaid trustee and hopes to be able to influence improvements in the provision and delivery of social care and health services.
Main Qualifications: CQSW; Diploma in Management Studies; Prince 2 Practitioner qualified.
Insurance: Full professional indemnity insurance and public liability insurance.
DBS: DBS Clearance (Please note – David is no longer HCPC Registered)